At Kai Workspace, we strive to ensure that you are satisfied with your purchase. If you receive a damaged, defective, or incorrect item, we’re here to help.
You must contact us within 1-3 days of receiving your order.
The item must be unused and in its original condition and packaging.
Proof of purchase is required to process your return.
To initiate a return, please email us at [email protected] with your order details and a description or photo of the issue. Our team will respond with instructions on how to proceed.
Once the returned item is received and inspected, we will notify you regarding the status of your refund. If approved, the refund will be processed via the method communicated in your confirmation email.
Certain items may not be eligible for return due to hygiene, customization, or final sale designation. This will be clearly mentioned in the product description when applicable.
If you have any questions about your return or refund, please reach out to us at:
📧 [email protected]